Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-children-hebrew-speaking.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Children Hebrew Speaking,” “we,” or “our”). We are dedicated to maintaining a safe and secure online environment for our users, especially when it comes to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data of individuals who interact with our website, applications, services, and products (collectively referred to as “Services”). Our commitment to privacy is guided by relevant laws worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union (EU), Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Protection Act (CPA), Utah’s User Choice and Consent Act (UCPA), Connecticut’s Connecticut Transparency and Accountability for Data Practices Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other applicable privacy regulations.

Scope

This Privacy Policy applies to all aspects of our Services, including:

  1. Our official website at http://therapy-for-children-hebrew-speaking.denvermentalhealthcare.com.
  2. Any mobile applications or software we offer.
  3. Online services and platforms accessed through our website.
  4. Interactions between users and our Support Team.

Please note that this policy does not extend to third-party websites, applications, products, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Policy outlines our practices regarding the collection and handling of Personal Data when:

  1. You sign up as an authorized user for our Services.
  2. You visit our website and interact with its content.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of Personal Data to enhance your experience and provide tailored services. These include:

  1. Account Information: Details required to create and manage your user account, such as name, email address, and password.
  2. Payment Information: Data needed for processing payments, like cardholder name, card number, expiration date, and security code.
  3. Financial Information: Records of transactions and financial history relevant to our services.
  4. Purchase Information: Details about products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking purposes (e.g., IP address, device ID).
  6. Location Data: Geolocation information provided by your browser or device when using our Services.
  7. Feedback and Reviews: Content you submit to us through surveys, comments, or product reviews.
  8. Social Media Information: Data from social media platforms when you interact with our content on these sites.
  9. Product Information: Details about products of interest or purchases made on our platform.

We collect this data through direct user input, automated tracking technologies, and third-party service providers.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights for improving our Services:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as enabling login sessions or remembering your preferences.
  2. Preference Cookies: Used to remember settings you have chosen, like language or display settings.
  3. Analytics Cookies: Help us analyze user behavior and improve our Services, providing insights on how users navigate and interact with our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes. Once this period expires, we securely delete or anonymize the data to prevent re-identification. Our retention periods vary based on the type of data and its purpose:

  1. Account Information: Retained until your account is deactivated or closed.
  2. Payment Data: Stored for a period necessary to complete transactions and resolve disputes (as per financial regulations).
  3. Purchase History: Kept for billing and record-keeping purposes, typically up to 7 years.
  4. Analytics Data: Aggregated and anonymized data retained for analytical and reporting purposes (up to 2 years).
  5. Communication Records: Retained for a period necessary to respond to customer inquiries (up to 1 year).

Security Measures

We prioritize the protection of your Personal Data through robust security measures:

  1. Implementing encryption protocols for data at rest and in transit.
  2. Engaging secure third-party processing partners who adhere to strict privacy standards.
  3. Regularly reviewing and updating our security practices to adapt to emerging threats.
  4. Training our employees on privacy and data protection best practices.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our Services are not intentionally designed for or targeted at children, and we do not knowingly collect Personal Data from this demographic. Parents or guardians who believe their child’s personal information has been collected can contact us using the details provided in this Policy.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your Personal Data:

  1. Access: The right to request access to and receive a copy of the data we hold about you.
  2. Rectification: Requesting corrections or amendments to incomplete or inaccurate data.
  3. Erasure (Right to be Forgotten): Asking us to delete or remove your personal data from our systems.
  4. Restriction: The ability to limit the processing of your data in specific circumstances.
  5. Portability: Receiving a copy of your data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your data for specific purposes.
  7. Non-Discrimination: Exercising your right not to be subjected to automated decision-making or profiling that significantly affects you.
  8. Data Portability (EU only): The right to transfer your data to another controller.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to your requests in a timely manner and within applicable legal frameworks.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and obligations.

Contact Information

If you have any questions, concerns, or requests regarding our Privacy Policy or data practices, please contact us:

  • Email: contact@therapy-for-children-hebrew-speaking.denvermentalhealthcare.com
  • Postal Mail: Privacy Team, Therapy for Children Hebrew Speaking, [Address]